As the automotive industry moves beyond the pandemic, interest rate increases, longer trade cycles, and growing dealer inventories are proving to be among the most important factors in 2023.

As the weather warms and the spring selling season kicks into gear there is no better time to examine your sales and service processes.

Worried about an impending recession? In this month's newsletter, Joshua Krach offers some simple tips to retain sales customers and boost service retention - key factors in weathering recessionary periods.

As the weather warms and new growth sprouts in our flower beds and gardens, it is important to recognize how to fertilize, cultivate, and protect the growth within the walls of your dealership. In May's newsletter Joshua Krach gives some tips for helping your store refine it's process to make sure you are ready to seize this summer's selling season.

Does your staff believe in the products you sell? Do they use them personally? In this month's newsletter Joshua Krach discusses the importance of ensuring your employees see the value in the products you offer.

In this month's newsletter, Joshua Krach discusses some tips to properly utilize lifetime warranty programs. Lifetime programs can be a key differentiator and value proposition for prospective and current customers alike.